Richard Gillies

…. who pioneered the way sustainability is tackled in business by leading the creation and deployment M&S’s Plan A programme for its first six years. He learned how to make business cases that sceptical colleagues could buy into, how to innovate and create conditions for colleagues and suppliers to do the same, achieving breakthroughs in performance that mean sustainable solutions are genuine alternatives to unsustainable business-as-usual, and how to engage customers in ways that they appreciate and value as well as what to avoid.