Nora Law, Associate

Nora has spent over 25 years working and advising within customer experience, insight, service and proposition development. She has delivered customer-centric solutions which have resulted in successful business change across multiple sectors including health and social care, finance, tech, hospitality and retail. 

At The Foundation, Nora has supported the team across a number of projects including customer strategy, customer journey mapping and CX measurement. 

Nora consults and supports organisations in culture change programmes, brand positioning, customer strategy and customer research and insight.